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Whispering Pines Lodge

2131 Alpine Rd, Longview, TX 75601 · Gregg County

For-profit · 116 certified beds · 58% occupancy · (903) 757-8786

The U.S. government (CMS) rates Whispering Pines Lodge 1 out of 5 stars overall — much below average. Its nurse staffing is at or above the Texas median. It currently carries a federal abuse-warning icon. Inspectors cited it for 12 immediate-jeopardy findings in recent inspection cycles.

CMS quality ratings

Overall★★★★
Health inspections★★★★
Staffing★★★★
Quality of resident care★★★★★

Source: CMS Care Compare (Nursing Homes), dataset 4pq5-n9py, retrieved 2026-08-09. Stars are CMS's own five-star ratings.

Nurse staffing

Staffing is the single strongest predictor of nursing home quality — and the number pay-to-play referral sites rarely show you.

TX median 3.27

3.42 nurse hours per resident per day. 5% above the Texas median of 3.27.

Total nurse
3.42 hrs
RN
0.43 hrs
LPN
0.67 hrs
Aide
2.32 hrs

Nursing staff turnover: 97.3% · RN turnover: 100%

Safety & compliance flags

  • Federal abuse warning icon
  • Special Focus Facility candidate

Recent inspection findings

The specific problems state inspectors cited — the detail behind the star ratings, and what referral sites never show. Findings CMS records as corrected are marked.

60
total findings
12
immediate jeopardy
0
caused actual harm
38
from complaints
  • Immediate jeopardyTag F0600 · Sep 13, 2025ComplaintCorrected Sep 14, 2025

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies

  • Immediate jeopardyTag F0689 · Sep 13, 2025ComplaintCorrected Sep 14, 2025

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Quality of Life and Care Deficiencies

  • Immediate jeopardyTag F0725 · Sep 13, 2025ComplaintCorrected Sep 14, 2025

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Nursing and Physician Services Deficiencies

  • Immediate jeopardyTag F0678 · Feb 20, 2026ComplaintCorrected Feb 21, 2026

    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

    Quality of Life and Care Deficiencies

  • Immediate jeopardyTag F0580 · Sep 13, 2025ComplaintCorrected Sep 14, 2025

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Resident Rights Deficiencies

  • Immediate jeopardyTag F0693 · Sep 13, 2025ComplaintCorrected Sep 14, 2025

    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Quality of Life and Care Deficiencies

  • Immediate jeopardyTag F0697 · Sep 13, 2025ComplaintCorrected Sep 14, 2025

    Provide safe, appropriate pain management for a resident who requires such services.

    Quality of Life and Care Deficiencies

  • Immediate jeopardyTag F0689 · Jul 16, 2025ComplaintCorrected Jul 17, 2025

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Quality of Life and Care Deficiencies

  • Potential for harmTag F0675 · Feb 2, 2026ComplaintCorrected Feb 3, 2026

    Honor each resident's preferences, choices, values and beliefs.

    Quality of Life and Care Deficiencies

  • Potential for harmTag F0558 · Jan 7, 2026Corrected Jan 8, 2026

    Reasonably accommodate the needs and preferences of each resident.

    Resident Rights Deficiencies

Showing the 10 most recent and serious of 60 findings. See the full inspection history on Medicare.gov.

Ownership

Part of the Creative Solutions In Healthcare chain (149 facilities), chain average overall rating 2.2★.