West Oaks Nursing & Rehab Center
3625 Green Crest, Houston, TX 77082 · Harris County
For-profit · 136 certified beds · 82% occupancy · (281) 558-1166
The U.S. government (CMS) rates West Oaks Nursing & Rehab Center 4 out of 5 stars overall — above average. Its nurse staffing is at or above the Texas median.
CMS quality ratings
Source: CMS Care Compare (Nursing Homes), dataset 4pq5-n9py, retrieved 2026-08-09. Stars are CMS's own five-star ratings.
Nurse staffing
Staffing is the single strongest predictor of nursing home quality — and the number pay-to-play referral sites rarely show you.
3.37 nurse hours per resident per day. 3% above the Texas median of 3.27.
Nursing staff turnover: 24.7% · RN turnover: 22.2%
Safety & compliance flags
No CMS warning flags on record.
Recent inspection findings
The specific problems state inspectors cited — the detail behind the star ratings, and what referral sites never show. Findings CMS records as corrected are marked.
- Potential for harmTag F0558 · Jan 16, 2025Corrected Feb 28, 2025
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies
- Potential for harmTag F0656 · Jan 16, 2025Corrected Feb 28, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
- Potential for harmTag F0803 · Jan 16, 2025Corrected Feb 14, 2025
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies
- Potential for harmTag F0689 · Jan 16, 2025Corrected Feb 28, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
- Potential for harmTag F0694 · Jan 16, 2025Corrected Feb 28, 2025
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Quality of Life and Care Deficiencies
- Potential for harmTag F0695 · Jan 16, 2025Corrected Feb 28, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
- Potential for harmTag F0755 · Jan 16, 2025Corrected Feb 28, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
- Potential for harmTag F0812 · Nov 30, 2023Corrected Dec 14, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
- Potential for harmTag F0759 · Nov 30, 2023Corrected Dec 22, 2023
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
- Potential for harmTag F0693 · Sep 22, 2022Corrected Oct 14, 2022
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies
Showing the 10 most recent and serious of 11 findings. See the full inspection history on Medicare.gov.
Ownership
Part of the Touchstone Communities chain (25 facilities), chain average overall rating 2.9★.