Ellery CareSee what it costs
C

Avir At Heritage

5437 Eisenhauer Rd, San Antonio, TX 78218 · Bexar County

For-profit · 150 certified beds · 62% occupancy · (210) 646-9576

The U.S. government (CMS) rates Avir At Heritage 3 out of 5 stars overall — average. Its nurse staffing is at or above the Texas median.

CMS quality ratings

Overall★★★★★
Health inspections★★★★
Staffing★★★★
Quality of resident care★★★★★

Source: CMS Care Compare (Nursing Homes), dataset 4pq5-n9py, retrieved 2026-08-09. Stars are CMS's own five-star ratings.

Nurse staffing

Staffing is the single strongest predictor of nursing home quality — and the number pay-to-play referral sites rarely show you.

TX median 3.27

3.26 nurse hours per resident per day. About the Texas median.

Total nurse
3.26 hrs
RN
0.16 hrs
LPN
1.04 hrs
Aide
2.06 hrs

Nursing staff turnover: 54.3% · RN turnover: 75%

Safety & compliance flags

No CMS warning flags on record.

Recent inspection findings

The specific problems state inspectors cited — the detail behind the star ratings, and what referral sites never show. Findings CMS records as corrected are marked.

30
total findings
0
immediate jeopardy
0
caused actual harm
17
from complaints
  • Potential for harmTag F0657 · Apr 25, 2025ComplaintCorrected Apr 26, 2025

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Resident Assessment and Care Planning Deficiencies

  • Potential for harmTag F0812 · Apr 25, 2025ComplaintCorrected Apr 26, 2025

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Nutrition and Dietary Deficiencies

  • Potential for harmTag F0656 · Nov 27, 2025ComplaintCorrected Nov 28, 2025

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Resident Assessment and Care Planning Deficiencies

  • Potential for harmTag F0880 · Nov 27, 2025ComplaintCorrected Nov 28, 2025

    Provide and implement an infection prevention and control program.

    Infection Control Deficiencies

  • Potential for harmTag F0921 · Sep 18, 2025ComplaintCorrected Sep 19, 2025

    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Environmental Deficiencies

  • Potential for harmTag F0644 · Apr 25, 2025ComplaintCorrected Apr 26, 2025

    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Resident Assessment and Care Planning Deficiencies

  • Potential for harmTag F0805 · Apr 25, 2025ComplaintCorrected Apr 26, 2025

    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    Nutrition and Dietary Deficiencies

  • Potential for harmTag F0880 · Apr 25, 2025ComplaintCorrected Apr 26, 2025

    Provide and implement an infection prevention and control program.

    Infection Control Deficiencies

  • Potential for harmTag F0880 · Apr 8, 2025ComplaintCorrected Apr 9, 2025

    Provide and implement an infection prevention and control program.

    Infection Control Deficiencies

  • Potential for harmTag F0755 · Feb 23, 2024Corrected Feb 24, 2024

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Pharmacy Service Deficiencies

Showing the 10 most recent and serious of 30 findings. See the full inspection history on Medicare.gov.

Ownership

Part of the Avir Health Group chain (119 facilities), chain average overall rating 2.3★.