Avir At Heritage Oaks
5301 University Ave, Lubbock, TX 79413 · Lubbock County
For-profit · 159 certified beds · 70% occupancy · (806) 795-8792
The U.S. government (CMS) rates Avir At Heritage Oaks 2 out of 5 stars overall — below average. Its nurse staffing is 2% below the Texas median.
CMS quality ratings
Source: CMS Care Compare (Nursing Homes), dataset 4pq5-n9py, retrieved 2026-08-09. Stars are CMS's own five-star ratings.
Nurse staffing
Staffing is the single strongest predictor of nursing home quality — and the number pay-to-play referral sites rarely show you.
3.21 nurse hours per resident per day. 2% below the Texas median of 3.27.
Nursing staff turnover: 67.2% · RN turnover: 33.3%
Safety & compliance flags
No CMS warning flags on record.
Recent inspection findings
The specific problems state inspectors cited — the detail behind the star ratings, and what referral sites never show. Findings CMS records as corrected are marked.
- Potential for harmTag F0727 · May 6, 2026Corrected Jun 10, 2026
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Nursing and Physician Services Deficiencies
- Potential for harmTag F0550 · May 6, 2026Corrected May 7, 2026
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
- Potential for harmTag F0552 · May 6, 2026Corrected May 7, 2026
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights Deficiencies
- Potential for harmTag F0578 · May 6, 2026Corrected Jun 10, 2026
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies
- Potential for harmTag F0584 · May 6, 2026Corrected Jun 10, 2026
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies
- Potential for harmTag F0585 · May 6, 2026Corrected Jun 10, 2026
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights Deficiencies
- Potential for harmTag F0804 · May 6, 2026Corrected Jun 10, 2026
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies
- Potential for harmTag F0812 · May 6, 2026Corrected Jun 10, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
- Potential for harmTag F0814 · May 6, 2026Corrected Jun 10, 2026
Dispose of garbage and refuse properly.
Nutrition and Dietary Deficiencies
- Potential for harmTag F0880 · May 6, 2026Corrected May 7, 2026
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Showing the 10 most recent and serious of 28 findings. See the full inspection history on Medicare.gov.
Ownership
Part of the Avir Health Group chain (119 facilities), chain average overall rating 2.3★.